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frequently asked questions

Check out some of the below frequently asked questions we receive for help

Do you have a minimum embroidery order quantity?

As of 1st April 2008 our minimum order size has been raised from 4 to 8 items per job for embroidery. You can mix colours, sizes and garment styles within this 20 minimum.

e.g. You could order 4 x red small t-shirts, 2 x blue medium t-shirts and 2 x blue large polo shirts (8 items in total) as long as they are all being embroidered with the same design in the same location.

What are the advantages and disadvantages of using embroidery?

Embroidered designs create an impression of quality and style. They are long lasting and can incorporate full-colour designs at no extra cost. However, the drawbacks of embroidery are that it is more expensive than screen printing, and is not suitable for use on some very light materials.

For more information about embroidery, please see our embroidery guide.

What are the advantages and disadvantages of using screenprinting?

Screen printing is an affordable way of customising garments and is particularly effective for larger designs. It produces a much better quality results than digital, vinyl and transfer printing methods. However, as a separate screen is required for each colour applied, screen printing is less economical for designs comprising of several colours if your order quantity is low.

For more information about screen printing please see our screen printing guide where we explain how the process works and give pricing information.

Does it matter how many garments I order?

The minimum quantity of any one particular garment is normally 1, as long as you are ordering at least 8 items in total in any order. For example, You could order 4 x red small t-shirts, 2 x blue medium t-shirts and 2 x blue large polo shirts (8 items in total). The more garments you order the lower the price becomes.

how do i pay for my order?

It is very easy, regardless of order size we take a full payment up front and this is payable via card or cheque, we are not able to commence any work until payment is received.